Speaking to the world about finance in a common language
call
solutions
We assist clients in IT and fintech with support, sales, and business development
8
supported languages
and all of them are spoken in our office
120+
awesome people
are already on our team
10+
countries are
in contact with us
and each feels like home
400k +
requests per month
and all of them are given attention
Find your team
Caring service
Supporting clients from the bottom of our hearts
Smart sales
Helping clients make confident decisions
Global team
Working in many regions and counting
Responsive SMM
Ensuring the company's image is on point
Business or and pleasure
Paying well
High salaries, paid in compliance with the labour code.
Providing healthcare
Extended health insurance with dental plans, checkups, and coverage for your kids.
Delivering tasty food
Free lunches and kitchen always stocked with fresh snacks.
Commuting comfortably
Partial compensation for transport and taxis on the night shift.
Enjoying the view
Cozy office with a beautiful view of the city.
Staying healthy
Partial compensation for sports and wellness.
Learning languages
Foreign language courses in a group format.
Growing together
Training and mentoring during probationary period.
Partying
Unforgettable corporate parties.
What teammates say about us
Customer Support Senior Agent
«I spent a year as a Customer Support Agent, learned many skills and moved to the position of Customer Support Senior Agent. It’s been almost a year that I’m in this position, and I like the atmosphere and my team. I have all the support I need to solve challenging tasks and participate in interesting projects.»
Customer Support Agent
«Working at Call Solutions became a great start of my career. A supportive environment, and a comfortable office––all of this makes me feel a valuable teammate and increases my productivity. I’m grateful for the mentoring and the opportunities for professional growth.»
Customer Support Team Lead
«When I came to a small, growing company with a cozy office many years ago, I couldn’t imagine that in a couple of years I would be looking at the city from a skyscraper window. I've tried several roles in this company and, thanks to the support of my teammates, I have found my place. Now I help my team grow and achieve goals.»
KYC Team Lead
«I’ve been a part of the company for three years. Starting as a Customer Support Agent, I’ve grown to the top of the KYC department. I appreciate the excellent working conditions, career prospects and generous benefits. The friendly atmosphere and teammates are most important to me.»
Head of Unit,
Commercial Department
«After 11+ years of working in an international bank, the transition to a new company was completely new for me. When choosing a new place, I was looking for a good corporate culture, employee benefits package, and dynamic work with interesting tasks. A year later, I found all of these and more at Call Solutions. Thanks to the freedom to create and test new approaches, I got a new position and now work in a team of professionals.»
Customer Support Agent
«Working at Call Solutions feels like working with old friends. Everything is easy, and everyone is ready to help»
Feel our vibe
Become part of a team where friendship, communication, and mutual assistance are not just words.
Get an offer in 5 simple steps
You’re part of the team!
Grow in a cool international company
FAQ
What products and services does Call Solutions offer?
We provide customer support, KYC, and sales services for international IT products.
What is the work schedule in the company?
We have different office positions: both with standard and shift schedule, according to the labour code.
Can I work remotely?
We value live communication, so we’re working in the office.
Where can I find current open positions in Call Solutions?
All open positions are listed on HH.ru.
What are the steps of the hiring process?
The recruitment process can differ from one position to another. Typically, you will first be interviewed by the HR Specialist, then do an interview with a Team Lead. For some positions, we may ask you to complete a test task.
How can I track the status of my job application?
Please email us at hr@callsolutions.info. We will share the current status.
Does the company offer development and training programs for team members?
Every new team member goes through product training with our L&D specialists and mentors. This way, they can quickly get to know our processes and corporate culture. We also run workshops and continuously improve our training.
How often do you evaluate your team members? Is there room for growth?
We conduct an annual performance review where you will meet with your Team Lead to discuss your achievements over the past year and explore opportunities for further development within the company, both horizontally and vertically. In 2023, 28% of our vacancies were filled by internal candidates.
What are the technical skills requirements for working in client service?
You won’t need any specific knowledge for most positions in customer service. You will have the opportunity to get acquainted with many processes and be involved in them :)